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Public sector

Spark the extraordinary potential of customer-centric growth.

 

Public service providers are under intense pressure to evolve, balancing growing demands for improved services with shrinking budgets.

 

Thoughtworks combines years of strategic transformation knowledge with lean product innovation to help our clients rethink their service models. Our experienced teams integrate policy, technology and service delivery, with a relentless focus on value creation and citizen welfare.

 

 

Public sector

Spark the extraordinary potential of customer-centric growth.

 

Public service providers are under intense pressure to evolve, balancing growing demands for improved services with shrinking budgets.

 

Thoughtworks combines years of strategic transformation knowledge with lean product innovation to help our clients rethink their service models. Our experienced teams integrate policy, technology and service delivery, with a relentless focus on value creation and citizen welfare.

 

 

NHS Digital (now part of NHS England) wanted to digitize and improve speed and efficiency for suspended patient re-registrations. Keen to ensure a continuous electronic health record, removing the need for any manual printing and storage, NHS Digital chose Thoughtworks as the partner to bring this vision to life.
Read about our partnership

GovTech: Evolving Singapore's National Digital Identity (NDI) Platform

We teamed up with GovTech Singapore to evolve Singpass, its digital identity platform which serves over 4.5 million people. Explore how we transformed Singpass into a trusted, integrated identity ecosystem that empowers residents and businesses to securely and seamlessly access a wide range of digital services; revolutionizing digital identity in Singapore.

Learn more

Public sector success stories

Because we’re both focused on outcomes, we were able to collaborate easily with the NHS Digital team and come up with the best possible solution to their challenges.”
Andy Topham,
Product Strategist at Thoughtworks

Together with our public sector clients we're helping to transform citizen welfare

  • Govtech
  • Queensland Government
  • Department of Veteran Affairs

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Our trusted partners

We take a customer-centric approach to everything we do, including our partnerships. We work with selected partners to deliver a variety of solutions to meet our customers’ needs and aspirations. Combining global reach with a local touch, we leverage our network of trusted partners to accelerate the scale, speed and outcomes we deliver for our public sector clients.
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