YConf Europe 2022 | Thoughtworks Australia

YConf Europe: Recordings available

Watch recording

YConf is the destination for leaders and practitioners working in customer experience, product and design at the intersection with tech. It is the conference for curious minds who want to find out more about how to continuously evolve compelling products, deliver exceptional customer experiences and stay ahead of the competition through the successful integration of tech and design.

This year's conference had two different tracks:

Embedding and scaling CX: How can companies increase their cultural and business impact by successfully embedding and scaling CX in their organizations?
Impact through responsible tech: How can responsible tech help teams to drive for more sustainability at their company and create real value?

Conference keynote speaker

Inas Nureldin, Founder & Managing Director at Tomorrow

Inas Nureldin is Co-Founder and Managing Director of Tomorrow, the sustainable banking provider, since 2018. Inas left Muddy Boots Software, a software company he co-founded, in 2016, where he previously spent 10 years examining value chains in the food industry. Inas completed his studies at Zeppelin University and Leuphana with an Exec. MBA in Sustainability Management.

Watch Inas' keynote

Presenters

Alexander Steinhart (Speaker & Host)

Psychologist, Technologist, Thoughtworks

Gabe Fender

Product and Design Principal, Thoughtworks

Gonzalo Carabaña

Lead Consultant Business Analyst, Thoughtworks

Joe Murray

Chief Digital Officer - North America, Thoughtworks

Larissa Günther

Software Developer, Thoughtworks

Marcel Schumacher

Product Manager, Scout24

Marco Bagger

Lead Experience Design Consultant, Thoughtworks

Matt Rich

VP for Customer Care and Innovation, bp

Mekong Lam

Experience Designer, Thoughtworks

Minette Mangahas

Experience Design Lead, Thoughtworks

Nico Ackermann

Senior Project Manager, Mercedes-Benz

Poorva Lavate

Experience Design Lead, Thoughtworks

Rob Horn

Portfolio Technical Director, Thoughtworks

Sabrina Mach (Host)

Head of Customer Experience Product and Design, Thoughtworks

Sara Michelazzo

Head of Customer Experience, TechOps, Thoughtworks

Tobias Soffner (Host)

Product Manager, Thoughtworks

Vera Petermann

Senior Business Analyst, Thoughtworks

Thoughtworks acknowledges the Traditional Owners of the land where we work and live, and their continued connection to Country. We pay our respects to Elders past and present. Aboriginal and Torres Strait Islander peoples were the world's first scientists, technologists, engineers and mathematicians. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.

As a company, we invite Thoughtworkers to be actively engaged in advancing reconciliation and strengthen their solidarity with the First Peoples of Australia. Since 2019, we have been working with Reconciliation Australia to formalize our commitment and take meaningful action to advance reconciliation. We invite you to review our Reconciliation Action Plan.