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Luke Gerner

Principal Experience Strategist - Customer Experience Product & Design, Australia

Since joining Thoughtworks Australia in 2021, I’ve worked closely with the Customer Experience, Product & Design, Emergent Technology and Data & AI service lines. 

 

Together we’ve delivered CX and product strategy, brought new services to market, helped establish our internal accelerator program, and shaped engagements for some of Australia’s biggest organizations.


I’m passionate about improving peoples' lives through product and CX strategy, and human-centred design to drive organizational success and make the world a better place.