Thoughtworks has left a significant footprint in Latin America for over a decade, leading technology transformation in the region. Our offices in Chile, Brazil and Ecuador have been the epicenter of a revolution implementing agile methodologies, continuous delivery and open source, enabling numerous companies to quickly adapt to an ever-changing market.
We are celebrating thirty years of extraordinary impact around the world, and from Latin America we are proud of the progress we have made. Discover the perspective of five Thoughtworkers from the region who have been a fundamental part of our expansion, many of these people since the early days of operations in the region.
How would you describe Thoughtworks' culture and values over the past 30 years?
I have been there for 13 years, and each year I fell more and more in love with the culture of this company. The first thing that struck me was the excellence with which everyone pursued their goals. We had a high technical level. I remember arriving in my first few days thinking, "Wow, everyone here is so smart." Over time, I discovered the care and support my colleagues gave to the development of other people.
I have been there for 13 years, and each year I fell more and more in love with the culture of this company. The first thing that struck me was the excellence with which everyone pursued their goals. We had a high technical level. I remember arriving in my first few days thinking, "Wow, everyone here is so smart." Over time, I discovered the care and support my colleagues gave to the development of other people.
Thoughtworks' culture has been primarily one of respect: respect for people, their thinking, their skills and the differences that each one brings. We believe in collaboration, in complementing experiences, visions and criteria. In individual and collective responsibility. In producing and delivering things that give great value, and that are "tangible" for our clients.
Thoughtworks' culture has been primarily one of respect: respect for people, their thinking, their skills and the differences that each one brings. We believe in collaboration, in complementing experiences, visions and criteria. In individual and collective responsibility. In producing and delivering things that give great value, and that are "tangible" for our clients.
What has been the biggest accomplishment or project you have been involved in during your time at Thoughtworks?
Opening the Chile office was an enriching experience full of learning about collaborative work. All of us, regardless of our role, are consultants in Professional Services or Operations. Success does not always come on the first try; learning from mistakes and adapting quickly is key to success. Avoiding the pursuit of perfection allows us to explore new paths with clarity.
Opening the Chile office was an enriching experience full of learning about collaborative work. All of us, regardless of our role, are consultants in Professional Services or Operations. Success does not always come on the first try; learning from mistakes and adapting quickly is key to success. Avoiding the pursuit of perfection allows us to explore new paths with clarity.
My greatest achievement was my first project at Latam Airlines. I learned and faced several challenges, acquiring knowledge in difficult meetings, facilitation, Thoughtworks culture and customer relationship, working with teams from different suppliers. Despite the initial insecurity, I demonstrated my ability to manage successfully. I also highlight my participation in the first social change project, which filled me with satisfaction and pride. These fundamental experiences have boosted my professional growth and I am excited to contribute to the success of future projects.
My greatest achievement was my first project at Latam Airlines. I learned and faced several challenges, acquiring knowledge in difficult meetings, facilitation, Thoughtworks culture and customer relationship, working with teams from different suppliers. Despite the initial insecurity, I demonstrated my ability to manage successfully. I also highlight my participation in the first social change project, which filled me with satisfaction and pride. These fundamental experiences have boosted my professional growth and I am excited to contribute to the success of future projects.
How has the technology sector evolved since you joined Thoughtworks until now?
The technology sector has experienced slow growth, attracting a greater number of people who were not previously part of the technology industry. At Thoughtworks, we have contributed to this evolution through programs like Thoughtworks University, an innovative initiative that I had not seen before joining the company. Our approach is to provide opportunities for those who want to grow in the technology field, even if they have never been involved in it before.
The technology sector has experienced slow growth, attracting a greater number of people who were not previously part of the technology industry. At Thoughtworks, we have contributed to this evolution through programs like Thoughtworks University, an innovative initiative that I had not seen before joining the company. Our approach is to provide opportunities for those who want to grow in the technology field, even if they have never been involved in it before.
Nelice Heck, Head of Learning and Development, Brazil
Thirteen years ago, the gap between technology and business made it difficult to derive business value from certain solutions. Today, I see an evolution, with technology at the center of customer objectives and greater clarity on agility, experimentation, open source, continuous delivery and platform-as-a-service. There is also recognition of the critical role of data in improving internal processes and results.
At Thoughtworks, we have always valued debates on technology and society. We have had a relevant impact on key discussions, such as the Civil Internet Framework in Brazil, and we lead the promotion of diversity in technology in all the countries where we are present. I am proud of how we have transformed the technology landscape in our company, in society and in our customers.
What do you think has been Thoughtworks' most significant impact on society or industry?
Daniel Santibáñez, Lead Consultant Quality Analyst, Chile
I believe Thoughtworks' most significant impact on society and industry can be seen in two key aspects: the Tech Radar and our diverse culture. Tech Radar has come a long way and many of my friends in this industry rely on it to make technology decisions. In addition, they have adopted ways to talk about diversity.
Carlos Oquendo, Principal Consultant Developer, Ecuador
We demonstrate that it is possible to deliver successful projects using agile methodologies and practices. In the past, traditional, sequential methodologies were common, with a focus on exhaustive analysis and planning, which delayed software implementation. Since joining Thoughtworks 10 years ago, we have led the way in agile development, delivering high quality projects aligned with customer needs.
What qualities and skills does Thoughtworks value most in its teams?
Nelice Heck, Head of Learning and Development, Brazil
Curiosity, the ability to empathize and consider the collective well-being above the individual, as well as the ability to give and receive feedback effectively are valued. These qualities and skills are essential to foster an environment of collaboration, continuous learning and personal and professional growth within the company.
Nicole Navarrete, People Operations Generalist, Chile
At Thoughtworks, they value people as individuals, not mere numbers. They recognize and appreciate each person for who they are. It is important to be able to express yourself and also to have the ability to actively listen to others.
What has your personal experience of professional growth and development at Thoughtworks been like?
Mafer Escudero, Head of Business Operations, Ecuador
My experience at Thoughtworks has been exciting and enriching. Over the past nine years, I have grown both professionally and personally. In this dynamic environment, I have learned to deal with ambiguity and constant change, developing adaptability and flexibility. I discovered that learning is continuous and being open to new experiences is key to a fruitful career.
At Thoughtworks, I raised my voice for those without a secure platform, learning how to advocate for their needs. I also experienced the power of teamwork and collaboration, realizing that together we can make an even greater impact.
What advice would you give to someone considering joining Thoughtworks?
Nicole Navarrete, People Operations Generalist, Chile
Don't overthink it, joining Thoughtworks is an opportunity not to be missed. This place is truly magical.
Mafer Escudero, Head of Business Operations, Ecuador
Don't try to understand everything in the first week; enjoy every day and keep an open and curious mind, just like when you were a child. Don't be afraid to ask questions as many times as you need to and about whatever you need to know. Question and seek answers, even if you get a "no" as an initial response. Consider the impact of your decisions and value empathy and understanding the full context before making an opinion.
Carlos Oquendo, Principal Consultant Developer, Euador
It is important to recognize our skills and strengths, such as programming languages or specific technologies, and use them as a basis for learning and developing new competencies. We must remain open to learning and change, constantly questioning ourselves. Let's take advantage of the growth tools available at Thoughtworks to project medium- and long-term growth objectives.
Daniel Santibáñez, Lead Consultant Quality Analyst, Chile
Get ready to raise the standard of an organization in the technology marketplace and constantly push yourself out of your comfort zone by joining Thoughtworks.
Nelice Heck, Head of Learning and Development, Brazil
Believe in yourself, be authentic and bring your full potential by joining Thoughtworks. Always be open to learn and develop fully with us.
Disclaimer: The statements and opinions expressed in this article are those of the author(s) and do not necessarily reflect the positions of Thoughtworks.