Build vs. buy

When your organization needs new software capabilities, the process begins with a deceptively simple question: should we build the new capabilities in-house, or should we buy a ready-made solution?

When you buy third-party software, you gain proven capabilities quickly, at the cost of customization and control. When you build, you get the opposite; exactly what you want, but at greater expense and effort. That’s the dilemma with build vs. buy.

In this paper, we’ll break down the third-party evaluation process, examining what it really takes to select the right partner and vendors. We’ll also take an in-depth look at the questions you need to ask to determine whether building or buying is right for you.