The Changing Face of Retail: News Series with the BRC and ITN

The British Retail Consortium (BRC) and ITN Productions have created a 16 part current affairs programme exploring the transformation of the retail industry, and the implications for retailers. “The Changing Face of Retail" premiered at the BRC’s Retail 2020 event in London and featured opinions and examples from retail leaders across the UK. Thoughtworks is proud to have been involved with our partners Shop Direct, the UK's second largest pureplay retailer, to tell their story of organisational transformation to become digital leaders.