There are many emerging large language models (LLMs) in the English-speaking world. Although these models are usually pretrained with multiple languages, their performance in other languages may not be as good as in English. ChatGLM, developed by Tsinghua University, is an open bilingual language model optimized for Chinese conversation based on the General Language Model architecture. Since Chinese can be more complex than English with its different word segmentation and grammar, it’s important to have an LLM optimized for Chinese. Our team found ChatGLM beat other LLMs in accuracy and robustness when we built a Chinese emotion detection application for a call center. Considering many LLMs aren’t available in China due to licensing or regional restrictions, ChatGLM became one of the few open-source options.
